Frequently Asked Questions
Q: What Is SoftReviews?
A: SoftReviews is a collection of some of the Web’s best free and free-to-try software. SoftReviews features a mix of full program software as well as software trials at no cost.
Q: Why are the software downloads free?
A: SoftReviews is supported by advertisers, so we can offer users software free. By using our Download Manager to download and install software, you will see advertisements for similar products you may also enjoy. There is no obligation to download these additional software offers.
Q: What is the Download Manager?
A: The Download Manager is a program that facilitates the downloading and installation of the software you desire. In using the Download Manager, you may be shown ads or given the opportunity to download other programs that might be of interest to you. You are under no obligation to download any of these items, and can use the Download manager strictly to guide you through the downloading of the software you desire.
Q: How do I download software?
A: Just click the download icon located on each product’s page to download the Download Manager. Once you have run the Download Manager, it will guide you through the downloading and installation of the software you requested.
Q: I downloaded my program but it doesn’t work! What do I do?
A: Install or reinstall the program. First, re-launch the Download Manager by double-clicking the icon in your download folder. Once you open the Download Manager, follow the steps to download the program again, making sure to follow each step on the screen. If the program still will not work, try re-downloading the Download Manager.
Q: My installation didn’t work. I can’t find the installation file.
Where is it?
A: If you cannot find the file, it may be because:
- A corrupted installation file or a bad download. To fix this, simply download the file and install again.
- A blocked installation or download. Check to be sure that your Windows settings are allowing your program to download or install.
- The file is currently installing. Check in your system tray to see if the DownloadIQ program is still running. If it is, just wait for it to finish installing your download.
- The program may have already installed. Check your “Programs” bar under the “Start” button and check if the program is there.
If none of these solutions work, simply run the Download Manager again so that you can download the file and reinstall it.
Q: How do I uninstall (remove) software from my computer?
A: There are two ways to uninstall your program:
Most programs can be uninstalled using the Windows “Add/Remove Programs” utility that can be found in “Start menu\Control Panel” or “Start menu\Settings\Control Panel”. Here you will see a list of programs that are currently installed on your computer. Scroll down the list until you see the title of the program you wish to remove. Select it and choose to remove the program.
If you cannot find your program in the list, you will need to remove it via the “Programs” in your Start menu. Move through the list until you see the title of the program you wish to remove. Select it and look for an “Uninstall” utility.
Q: What does “corrupt file” mean?
A: A “corrupt file” means that the file you downloaded is broken and unlikely to work. The file is not dangerous, it is just broken and you may have to re-download it. There are a number of reasons this could happen, the most common being an interruption to your Internet connection while the download was in progress. In these cases we suggest that you retry your download.
Q: What is “Shareware”?
A: The software available for free download at SoftReviews is licensed in a number of different ways. “Shareware” licensed programs (sometimes referred to as “Free to Try,” “Free Trial” or “Try Before You Buy”) offer some type of trial, this can be time or function limited. Once you’ve tried a shareware program, you know whether it will meet your needs before you pay for it. If you like a shareware program and want to continue using it after the end of a trial period (typically 30 days), you have to purchase the full unrestricted version. If on the other hand you do not wish to keep the software, you can just uninstall it.
Q: What is a “Demo”?
A: “Demo” programs are usually meant to give you a small taste of a large program. They usually contain only selected parts of the program while giving you ample functionality, allowing you to decide if it will suit your needs.
Q: What is “Commercial Software”?
A: Commercial software is software being developed by a business which aims to make money from the use of the software. In most of cases it is a demonstrational copy released by the manufacturer to entice customers to buy their product. Commercial demos will usually only work for a short period of time and/or have certain functions disabled.
Q: Why should I pay for and register a shareware program?
A: “Shareware” is commercial software, fully protected by copyright laws. Like other business owners, shareware authors expect to earn money for making their programs available. Paying for and registering a program also entitles you to support from the author and other benefits, as specified by the author. Moreover, the more consumers who pay an author to use a program, the more likely the author will continue to improve it and to offer new programs.
Q: How do I purchase the full version of the software?
A: You can do it in two ways. To purchase through SoftReviews, just find the software review page and click on the “Buy Now” link or button if available to be redirected to ordering page where you can find a link to registration service that will process your payment.
To purchase through the program itself, visit program’s “Help” menu section and look for “Register” or “Buy now” item.
Q: What is “Freeware”?
A: “Freeware” programs are completely free to use and keep. They are either distributed for the love of humanity, for fame, or as stripped down versions of programs that do cost money. Always check the license agreement if you consider using the application for anything than your personal use.
Q: What are “Adware” and “Spyware”?
A: “Adware” (advertising supported software) is a product that is available for free and in exchange displays advertising banners within the software interface. Instead of you having to pay for the software, the company creates revenue by selling advertising space in the software product.
“Spyware” is software that and hides itself somewhere on your computer monitoring the behavior of your activity on the web and passing this information on to advertisers. Spyware is often installed onto your PC when you download and install other software published as “Freeware” or as “Adware.”
SoftReviews protects its programs from spyware and adware in a number of ways. However, we strongly recommend that you read the end-user license agreement very carefully before you install any program. Often buried in the license agreement will be a disclaimer saying that information about you and your browsing habits will be sent to third party advertising company.
Q: What is “Malware” or “Badware”?
A: Malware (for “malicious software”) is software designed to infiltrate or damage a computer system without the owner’s informed consent. It includes computer viruses, worms, Trojan horses, spyware, intrusive adware, and other unwanted software. Malware should not be confused with defective software, that is, software which has a legitimate purpose but contains harmful bugs.
Q: How can I get technical support for listed software products?
A: SoftReviews is a SOFTWARE DISTRIBUTION NETWORK, we are UNABLE TO OFFER TECHNICAL SUPPORT for listed products. If you are looking for customer service for listed products, please contact the authors directly. The contact email address is usually included within the help documentation and “About” dialog box that can be accessed via “Help” menu of the program window.
Q: Will the program work with my computer?
A: To be sure that the software you are going to download will work with your system you will need to check the Operating System Compatibility and the Minimal System Requirements located below the description of the product.
Q: If I need additional help, who can I contact at SoftReviews?
A: We’d love to hear from you! We welcome any feedback from our users to make our product better. If you have comments or concerns regarding the SoftReviews website, the Download Manager, or the software we offer, please contact us via email at [email protected], or visit our Contact Us page.